Shipping & Returns

We ensure your ritual box reaches you safely and swiftly. Your satisfaction is our priority.

Free Shipping

On orders above ₹2,000

Fast Delivery

5-7 business days

Easy Returns

14-day return policy

Secure Packaging

Premium gift packaging

Shipping Policy

Delivery Timeline

  • Metro Cities: 3-5 business days
  • Other Cities: 5-7 business days
  • Remote Areas: 7-10 business days

Shipping Charges

  • Orders above ₹2,000: FREE shipping
  • Orders below ₹2,000: ₹150 shipping fee
  • Express delivery available at additional cost

Order Processing

All orders are processed within 1-2 business days. Orders placed on weekends or holidays will be processed the next business day. You will receive a confirmation email with tracking information once your order ships.

International Shipping

Currently, we only ship within India. International shipping will be available soon. Subscribe to our newsletter to be notified when we expand.

Return & Exchange Policy

14-Day Return Window

We accept returns within 14 days of delivery. Items must be unused, in original packaging, and in the same condition as received.

How to Return

  1. Contact our support team at support@aham.com
  2. Provide your order number and reason for return
  3. Receive return authorization and shipping label
  4. Pack items securely in original packaging
  5. Ship the package using provided label

Refund Process

Once we receive and inspect your return, we'll process your refund within 5-7 business days. Refunds will be credited to your original payment method.

Non-Returnable Items

  • Opened or used candles and teas
  • Personalized or customized items
  • Gift cards
  • Items marked as final sale

Exchanges

We currently don't offer direct exchanges. Please return the item for a refund and place a new order for the desired product.

Damaged or Defective Items

If you receive a damaged or defective item, please contact us within 48 hours of delivery with photos of the damage. We'll arrange for a replacement or full refund at no additional cost to you.

Email: support@aham.com
Phone: +91 XXXXX XXXXX
Hours: Monday-Saturday, 10 AM - 6 PM IST