Shipping & Returns

Delivery Timeline

• Metro Cities: 3-5 business days
• Other Cities: 5-7 business days
• Remote Areas: 7-10 business days

Shipping Charges

• Orders above ₹2,000: FREE shipping
• Orders below ₹2,000: ₹150 shipping fee
• Express delivery available at additional cost

Order Processing

All orders are processed within 1-2 business days. Orders placed on weekends or holidays will be processed the next business day. You will receive a confirmation email with tracking information once your order ships.

International Shipping

Currently, we only ship within India. International shipping will be available soon. Subscribe to our newsletter to be notified when we expand.

14-Day Return Window

We accept returns within 14 days of delivery. Items must be unused, in original packaging, and in the same condition as received.

How to Return

1. Contact our support team at support@aham.com
2. Provide your order number and reason for return
3. Receive return authorization and shipping label
4. Pack items securely in original packaging
5. Ship the package using provided label

Refund Process

Once we receive and inspect your return, we'll process your refund within 5-7 business days. Refunds will be credited to your original payment method.

Non-Returnable Items

• Opened or used candles and teas
• Personalized or customized items
• Gift cards
• Items marked as final sale

Exchanges

We currently don't offer direct exchanges. Please return the item for a refund and place a new order for the desired product.